Since the introduction of EastNet, The ICT Service has moved schools which were using its web-filtering solutions to the new ‘Smoothwall’ filtering platform.  Smoothwall offers more opportunities to control web-filtering at school level and The ICT Service wants to support schools and Trusts to make the most effective use of the platform.

Smoothwall supports existing Safeguarding policies but, through the provision of ‘Delegated Admin’, allows schools and Trusts to modify aspects of their web-filtering.  It does not change the existing Safeguarding responsibilities of any setting.

Because of the safeguarding implications, access to the Smoothwall Portal needs to be authorised by the Designated Safeguarding Lead (DSL) or the Head of your setting. Complete the form below with your details and those of the Head/DSL who we will contact to confirm that your are authorised to carry out this role for your school/MAT.

Smoothwall Support

Complete and submit the form with all required details

    About You (required):


    About Your School/MAT (required):



    I am the Exec HeadI am the School HeadI am the DSLI understand you will contact my setting's Head/DSL

    Your Message: